Nobody phones a junk removal company because they are curious. You phone because there is a pile in the garage that is not going anywhere on its own, and you want to know what it costs to make it disappear. So here is the actual answer, including the parts most companies leave out until the trailer is already loaded.

Junk removal is sold by space, not by hour

Almost every reputable hauler in this city prices by volume — how much room your stuff takes up in the trailer. Not by the hour, and not by the item. There is a good reason for that: hourly pricing rewards a slow crew, and item pricing turns every job into an argument about whether a sectional counts as one thing or three.

Our trailer is 14 feet long, 7 feet wide and 4 feet high. Picture it as a box. You are buying a share of that box. A quarter of it, half of it, all of it. That is the whole pricing model, and it is why we can quote you from a photo in about two minutes.

The quick mental estimate

A standard single-car garage stall, packed floor to waist height, is roughly a full trailer. A pickup-truck bed, heaped, is roughly a quarter. That gets you close enough to know whether you are in the neighbourhood of a couple of hundred dollars or a couple of thousand.

What a real quote should already include

This is where quotes stop being comparable. Two companies can give you the same number for the same pile and one of them ends up costing 40 per cent more, because of what was quietly excluded. A price should already have all of the following inside it:

  • Labour — the crew, and the carrying. Not an extra.
  • Loading — from wherever the stuff actually is, not from the curb you were supposed to have dragged it to.
  • Hauling — the drive, the fuel, the truck.
  • Disposal and dump fees — the tipping charges at the other end, which are a real cost and belong in the quote, not on the invoice afterwards.
  • A basic sweep-up — the spot should look better than we found it.

If a quote does not say that it includes those, ask. The answer takes ten seconds and it is the single highest-value question you can ask a hauler.

The five add-ons worth asking about before anyone loads

None of these are scams on their own. Some of them are legitimate costs for a business to recover. The problem is being told about them at the end. Ask up front:

  1. Is there a fuel surcharge? A percentage tacked on at invoice time that was not in the quote.
  2. Is there a stairs or long-carry fee? Very common on apartment and condo jobs, and on walk-out basements.
  3. Is heavy material priced differently? It should be — see below — but you want to hear it before, not after.
  4. What is the minimum charge? Every company has one. For a single mattress it may be most of the bill.
  5. Is the dump fee separate? The one that catches people out most often, because it is invisible until the receipt.

For what it is worth, our answers are: no, no, yes, yes and no. We publish the whole thing on the pricing page rather than making you ask.

The one exception to volume pricing: heavy material

Concrete, brick, patio stone, asphalt, gravel, dirt, plaster and shingles are priced by weight, not by space. That is not a surcharge invented to catch you out — it is because the landfill bills us by the tonne, and heavy material is astonishingly dense.

A half-trailer of couches weighs somewhere around 400 lbs. A half-trailer of broken sidewalk can pass 6,000 lbs. Identical space, fifteen times the disposal cost, and a trailer that is now at its legal towing limit at half capacity. We wrote a whole piece on the arithmetic, and there is a dedicated concrete and heavy material page if that is your job.

How to get a number you can actually rely on

Text a photo. Genuinely — that is the fastest accurate quote available anywhere, and it costs you nothing. Stand far enough back that the whole pile is in frame, and if it is heavy material, say roughly how much and what it is.

Phone quotes are fine but they are estimates, because “a few boxes and an old dresser” has a very wide range. For anything large, or anything where access is awkward, we will come and look at it in person and give you a fixed price before a single thing is touched. Free, and with no obligation to book.

The thing we will not do

Quote you a low number to win the job and then discover complications once your driveway is blocked and your Saturday is committed. The price we give you on site before work starts is the price you pay. If we get the estimate wrong, that is our problem, not your invoice.

What we cannot take at any price

Not a pricing question exactly, but it belongs in the same conversation, because finding out on the day wastes everyone's morning. We cannot take wet paint, solvents, chemicals, pesticides, asbestos or suspected asbestos, propane tanks, fuel, oil, explosives, medical or biohazard waste, or ammunition.

Call us anyway. We deal with this stuff often enough to know who in Winnipeg does handle it, and pointing you there costs us nothing. The full list of what we do take is on the what we take page.

Want a price for your own pile?

Text a photo and we will quote it, or call and talk to one of the people who will actually be doing the work.

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